Annual review 2021/22

Celebrating some of our key achievements as we work towards a fairer, more sustainable, secure, and digital future.

Our year in numbers

  • 18m people and 1000 connected organisations are powered by the Janet Network
  • 1.3m student verifications using VerifID, with an 80% satisfaction rate
  • We received high customer satisfaction scores: 94% in FE and 86% in HE
  • 90% of HE members and 85% of FE members use our certificate service, saving the sector over £2m each year
  • We welcomed 6723 participants to 141 events

A sustainable future

How we shape a sustainable future could be the most important and urgent question education has ever had to address. Tackling the climate emergency is a priority for Jisc and we are committed to achieving net zero, including offsetting emissions, by 2040 at the latest. One way we are tackling this is by exploring digital carbon footprints.

A fairer future

At Jisc we work with members, the research community and publishers towards a more open, diverse and sustainable scholarly ecosystem.

Earlier this year, we negotiated the world’s largest open access (OA) agreement with Elsevier. It’s a three-year agreement to provide unlimited open access publishing and access to paywalled journal articles.

Heidi Fraser-Krauss, Jisc chief executive officer

“I’m extremely grateful to all our members, customers, colleagues, trustees and funders for their ongoing support, dedication and hard work over the past year as we work towards improving lives through the digital transformation of education and research.”

A digital future

The pandemic accelerated digital transformation in education with a rise in staff and student capabilities and a growing awareness of the need for truly digital leaders.

We’ve been supporting universities and colleges to assess, adapt and optimise their digital learning offers around the UK. This year, we co-designed and piloted an interactive and online digital elevation tool to help further education providers benchmark and improve their digital status.

A secure future

Against a background of a huge increase in ransomware attacks against the tertiary education sector, we know that record numbers of college and university leaders are taking cyber security seriously.

Our fifth annual cyber security posture survey showed that 92% of further education (FE) and 86% of higher education (HE) respondents feel that cyber security is a strategic priority for senior managers.

Reflections across the UK

  • Headshot of Alyson Nicholson

    Alyson Nicholson, Director of Wales

    “The Wales cyber security project is what I’m most proud of in 2021/22 because we worked with every single college in Wales to address their most pressing needs on an institutional and national basis.”

  • Headshot of Jason Miles Campbell

    Jason Miles-Campbell, Director of Scotland & Northern Ireland

    “The take-up of the Jisc digital elevation tool in Scotland not only gives colleges a clear picture of their digital elevation journey, but also forms a national community of use, making the most of sectoral collaboration.”

Read our annual review in full

Find out what we achieved this year and what we plan to do next.

Download our 2021/22 review (pdf)