As a senior relationship manager, I ensure that members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full range of products, services and support, whether inclusive as part of membership or in addition to any subscription package. Additionally I champion our members' needs within Jisc, challenging with respect to members’ requirements so that member 'voice' shapes Jisc's operational and strategic priorities.
I've been with Jisc since 2015 supporting members across Wales. Since 2022, I support HE members across Wales and England. Prior to Jisc I've worked as an IS manager for an FE college, for local government supporting schools with their IT, and also an NHS training organisation.